This review marks our third successful engagement with Roy and the New Creations team. The first was a stunning remodel of a galley into an open, airy European-style kitchen with wide open shelves featuring floating cabinets with attractive under-cabinet lighting. Our second was a remodel of a beige and forest green lavatory with peeling-linoleum-filled bathroom into a crisp, airy bathroom featuring hexagonal tiles that popped with dark grout and thoughtfully reworked pluming with chrome fixtures.
Our most recent engagement was a large project in our newly purchased home. It involved new floors, resurfaced ceilings, wall to wall paint, and a completely resurrected kitchen space. I've always admired how clean and unimposing Roy's team can be while knocking down walls and tearing out wires and pipes. One of Roy's most exciting additions is Erin Rooney, who provides thoughtful advice and sketches while sweeping the clients around town and offering her input on a dizzying array of building materials, hardware, and glass. You really feel taken care of on the New Creations team--they have a gift for taking your vision in the form of magazine clippings, your favorite photos on Houzz, and vague descriptions (think, "modern but traditional," "light and open but private," etc. I think I would have slapped myself if I were them) and turning them into coherent, thoughtful design.
We are in love with our new home and that is largely attributable to Roy and his team. I appreciate the consistency with which they deliver beautiful results. Most importantly, we have never felt Roy's attention waver due to the size of our jobs. From the little bathroom remodel to the full home excursion, he has made sure we are taken care of. Cheers to the New Creation team!Lindy R.,
New Creations performed a kitchen remodel for me. They did such a nice job I hired them to do a bathroom remodel a few years later.
Hiring New Creations was a great experience for me both times. From the design all the way through the project completion, they are focused on customer service.
I was extremely happy with the results of each of my remodels.
This is an honest company that does high quality work. Communication was good, workmanship was wonderful, and everyone I interacted with was very friendly.
I strongly recommend New Creations.Deidre H.,
We purchased a house built in the mid 70s that hadn't been touched since the mid 70s. We've spent the last four years fixing up almost every room in the house, and the kitchen was the last room we had left. While we were happy with the other rooms, we weren't excited about the contractors we had used to complete the jobs. Going into the kitchen remodel we were half expecting another average experience, but the final product is exactly what we wanted. We are very pleased with how our kitchen turned out. I love everything about it. The job was completed within the timeframe quoted and on budget. There were a few hiccups here and there, but they were all addressed and resolved timely and efficiently. All of the crew - Roy, Troy and Apollo are very friendly, responsive and responsible. I would recommend them to anybody looking to remodel their kitchen.
Roy and Troy of New Creations provided a total demo and remodel of our kitchen, including exterior wall work. We changed a door/bay window into a sliding door, took down upper cabinets to open the kitchen to the family room, and widened doorways. All new custom cherry cabinets and soapstone countertops. New electrical box in garage and outside, new lighting and electrical plugs/switches. New Creations was the general contractor and planned everything out and assisted with the general design and features.
The entire remodel took 8 weeks. During that time the space was always kept clean and tidy. The space they used in our garage for various items was always clean and well organized. Every subcontractor they brought in was professional, polite, punctual, and answered all my questions with a good attitude. They had all done work for New Creations before and knew their expectations for a clean and professional job. Troy was always checking the work and making sure things were done as close to perfect as possible. If something was off, he would have the contractor come back in and change/fix it until it was what we wanted. Those were all very minor issues. Apollo, their tile guy, is amazing and really takes pride in his work. The online scheduling software they use, BaseCamp, really helps you understand what's scheduled for each day, who will be there, what outstanding questions there were or materials left to be chosen. Nothing was ever forgotten or accidentally left off the list. Roy and Troy always responded to emails and calls promptly and always had a positive attitude. They let me see 2 jobs they had completed (and speak to the homeowners) and one job that was nearing completion. It really helped me feel confident and trust that they would do a great job with our kitchen - and they did! We love our kitchen!