The project of totally rebuilding a kitchen, usually the most complex of all home remodeling experiences, can certainly be a daunting task. The reconstruction of a kitchen means not having the use of what is probably the home's central activity area for many weeks, if not months. Any homeowner considering this upgrade may want to engage in the services of a professional remodeling design team. This team can provide new design choices to consider, access to shopping options not generally available, and can coordinate the multitude of rebuilding activities. Key to the choice of kitchen designers is assessing how effectively you are able to communicate with them regarding your vision for the new kitchen, as well as their level of design expertise and their dependability.

It was with these considerations in mind that we decided to choose the New Creations design team. Roy and Erin really listened to our ideas, and the reasoning behind them, for the new kitchen. Erin's knowledge of many design options helped to guide us towards the end goals we had in mind. The planning stage was iterative and took a few months to ensure that we had nailed down all the salient details prior to starting up the actual rebuilding. The team's resulting new kitchen drawings provided the detailed vision we would be aiming for.

Once the teardown and reconstruction work had begun, the team's professionalism manifested itself in many ways. Roy provided us a link to his scheduling program so we would know what to expect regarding upcoming activities. Apollo, the project manager, ensured that the kitchen area was sealed off, that all the household items in all adjacent spaces were covered in plastic and that an alternative meal preparation area in the dining room was set up. Reconstruction activities were then ongoing: rebuilding the walls, replumbing, laying down the new floor, installation & painting of new cabinets, electrical work for lighting and numerous outlets, an island table with a built-in electrical socket, installation of appliances, building a new venting path to the outside for the stovetop, and many more.

Work proceeded at a reasonable pace. Nevertheless, in any major remodeling project, unexpected issues or delays always emerge. Roy would always respond in these situations and assure us that "we will make this right" - words that actually were backed up by the actions needed to address the situations at hand.

After about 3½ months of activity (actually 4 chronological months, allowing for the Christmas break) construction of the new kitchen had progressed far enough along where, in a limited way, we could start using it again. The new appliances and much improved workflow were impressive enough, but with the new floors, cabinets, countertops and light fixtures - well, it just looked amazing, and reflected the commitment by Roy, Erin, Apollo and their team to the high quality of this project. In addition to the kitchen area, there were other home projects that they also helped with, but just suffice it to say here that we greatly appreciated their months-long commitment to a project we will always be proud of. It was a pleasure working with the New Creations design team, and we have no hesitation at all in recommending them for any and all home redesign projects.

Michael S.,