Reviews

About two years ago we finally decided to remodel the kitchen and wet bar in our 1985 home. My sister recommended Roy because she had used them a few years prior and had been very happy with them--design, buildout, materials and standing behind their work. They helped us design the new kitchen, then helped with selection of marble countertops, flooring, cabinet materials, appliances and lighting. Because of a good reputation with the City, our permitting sailed through, inspections were a breeze and the project was completed on time, even with our change orders, just before Covid hit. Since then, Roy and his subs have been responsive in coming out for minor additional work we have requested. Good people and good work. Highly recommended.

There simply aren't enough positive words I can put in this review to talk about the experience my husband and I have had with New Creations. There is NO DOUBT in my mind they are best renovation, remodeling and contracting company in the Austin Area. Because of a previous bad experience with a remodeling company, we were very weary when we went in. We got a personal visit from Roy (the president of the company) first, along with their in house designer, Erin. From the first moments, we could tell they were both the best in their fields. We talked everything from time line to expectations on costs and how important it is to them to have most everything they do be included in their own personal team. We explained to them how important quality was and our expectations on getting our value out of the cost. They were very clear that was the business they were in. When we decided to give them our business, everything was so well scheduled and we were given a total white glove treatment. Erin is an amazing designer. She comes with options, ideas and opinions without making you feel you weren't the ones in charge. She is kind, patient and professional. At the start of the process you will spend a lot of time with Erin and I have to say, it was worth every minute. The renovation process and the initial build process went so fast. We were able to get through most of the initial steps done early which made every one on the team feel like we were ahead of schedule which doesn't happen a lot in renovations. Our project manager Oscar was also top notch. He was always available. Never missed a beat and answered everyone of our phone calls and always called back if not available. Like in every remodel, you will run into obstacles, some big and some small. When this happened to us, Roy and the team would immediately call a meeting or a lunch and we would discuss everything and reset expectation on schedules. They would always listen and understand if we ever got frustrated. It ultimately finished in the timeframe they originally quoted with the exception of some appliances that went on backorder during our build - this WILL happen and they were always helping us move things along. The final product was nothing short of GORGEOUS. We sit in our new kitchen, with our new floors, new windows, new laundry room and half bath and we couldn't be happier. New Creations has become our friends and we look forward to continuing our friendship and I would recommend them over anyone to anyone. They completely turned our first bad experience of remodeling into a great one. They even went out of their way to suggest some improvements to our other remodel and took time to help fix them for us. One last thing, in all transparency, they aren't the cheapest. And they tell you that from the start. Quality is incredibly important to them because these remodels should last. It is worth the investment. Completely. Roy, Erin, Oscar, Apollo and the entire team are simply the best. HIRE THEM. We couldn't be happier.

The New Creations Team did it again! We recently completed Part 2 of our home re-do. These renovation experts pay attention to EVERY detail! Listening to home owners’ visions on aesthetics and desire for functionality is their specialty. They make it happen! They are dependable, trustworthy, and the best at their profession. Thank you, Roy and Team, for helping us create a home we can enjoy forever!

I recently had the pleasure of working with Roy and his team for our kitchen remodel, and I couldn't be happier with the results. From the initial consultation to the final walk-through, their professionalism, attention to detail, and craftsmanship were evident. The team was punctual, respectful of my home, and kept me informed throughout the process. And most importantly, the final product is stunning! I highly recommend them to anyone considering a home renovation. Thank you for transforming our kitchen!

New Creations transformed our bathroom into a space that we will enjoy in the years to come. The design process was terrific and the materials selected are beautiful. The quality of work is at a very high standard and throughout the remodel, we had great communication with everyone involved. We highly recommend New Creations!

We love our new bathroom! Our project included some changes to our old floor plan and lots of updating. From the beginning, we felt comfortable with the whole process as presented by Roy. He communicated very clearly and told us exactly what we needed to know. We loved meeting and getting to know Oscar, Erin, Erika and all the other team members during the project. Erika got the ball rolling by collecting important, initial information. Erin was a great help in making design decisions; she was always there when we needed her. As project manager, Oscar orchestrated all the details with products and people to get the job done right. We appreciate all the fine 'artists' and their talents for cabinetry, tile, flooring, plumbing, shower glass, paint~
We thank you all very much and smile every time we are in our new space!

A wont stop attitude combined with knowledge and structure contributed to the success of our remodel. Our kitchen and master bath are amazing and we would love to work with them again.

Once again a fantastic project completed by the New Creations team! We used New Creations 5 years ago for an extensive house remodel. New Creations recently completed a pantry remodel for us and we love it!
When looking for a home remodeling team, look no further than New Creations.

We hired New Creations to remodel our kitchen, cabinets in our bathrooms and built in cabinets in our dining room! They did an excellent job. Oscar was incredible. He is a perfections and the guys working with them were great as well. They assisted in helping me pick out the back splash, counter tops, and the new cabinets. They were timely, professional, and really did an outstanding job cleaning up their work area at the end of the day. I highly recommend New Creations.

My wife and I have been designing our remodel with Roy and his team for a year now. Before we even bought the house, he came out with us and walked through it with us so we could show our idea of moving the kitchen into the sunroom and removing the wall that separates the sunroom from the from the house proper. Roy brought in his whole crew to check feasibility. Long story short we bought it and will have the showroom kitchen I have always wanted. But that isn't why I am leaving this review. In the middle of remodel planning, I needed to change offices and my office had 3k of sqft that need a major update. I was overloaded moving brokers and bringing clients over. I told Roy that I was giving him full reign and to only bring me in if something major needs my approval. He was able to get this project squeezed in and even the property manager of the office was impressed with the quality and detail of the work. Everything came out perfect and faster than I thought was even possible. Whether its a home or office remodel, I would hold a nail for this team without flinching!