Reviews

Kitchen: Complete; Customer: Very Satisfied – We started looking at Kitchen remodeling companies during the summer (2009). Our challenge was to update a 16 year old kitchen with new cabinets, granite counter tops, and updated lighting. We also wanted to retexture of the downstairs “popcorn” ceiling. After visiting with several remodeling companies over the summer, we decided to go with Roy at New Creations. Why? Several reasons: we were impressed with the online feedback from the customers, website photos of past projects, a call to a past New Creations customer and Roy’s openness to answer the numerous questions with regards to his past remodeling jobs and overall business structure. But the one thing that really captured us before we signed the contract was the visit to the showroom and the discussion with Roy’s team. We could really feel the true commitment to us (the customer).

We just recently finished the kitchen (October 2009) with new custom cherry cabinets, under-cabinet lighting, tile back splash, and granite counters. The one common message from our family, friends and neighbors is “WOW! Is that the same kitchen?”

The kitchen looks like a photo straight out of a magazine – perfect and met all the requirements we set out to accomplish. Also, the removal of the “popcorn” ceiling makes the entire downstairs look like a different house.

Roy (owner), Trevor (on site manager), Apollo (tile), Greg (cabinets), Ray (ceiling and paint) and Troy (office manager) were extremely supportive through the always unforeseen surprises that come along with every remodeling job. The schedule from Troy was constantly updated and the overall team’s communication was outstanding. Roy and his team come highly recommended from our perspective.

My kitchen is awesome! – It has been 3 years since my remodel and I am as happy with the work as I was the day it was complete. The crew was professional and curtious. When they worked, they did their best not to interupt our lives. Not to mention, the work was done quickly and the craftmanship was stellar.

Use New Creations to invest in your home. You will love them and your new space!

I used New Creations for a kitchen remodel 2 years ago. Roy was great about helping me through the process of choosing granite and tiles to suit my style. He kept everything within my budget but always gave me options for upgrades if I wanted them.

His team was very professional and my home was always cleaned up at the end of the day. The job was finished in a timely manner and follow-up was excellent. I was so pleased that I have now signed on with New Creations to have my master bath updated.

Our Remodeled Kitchen Is Wonderful! – We had Roy and the New Creations crew remodel our 30 year old kitchen and are really pleased with how their work updated and revitalised the most popular room in our home. We liked our solid wood cabinets and wanted to try to match new door additions to existing cabinets. We were not sure it could be done to our satisfaction. How wrong we were! Our friends can't tell the new from the old, and Greg, the cabinet guy, really worked wonders with all our ideas. We were very impressed with the skilled artisans making up the New Creations team. Mike, the project manager, checked on the project every day and Troy made sure our several requests regarding the work site and our neighbors were met. For example, we didn't want loud music blasting from radios; we wanted the work site cleaned up at the end of each day; we asked them to keep the number of crew trucks and cars to a minimum and that our and the neighbor's driveways be kept free. New Creations exceeded our expectations in all regards.

We are truly pleased with the finished product and would happily and enthusiastically recommend Roy Faust's New Creations to anyone thinking about kitchen and bath remodeling. We hope to remodel our master bath in the coming months and are keeping Roy and his team on our speed dial.

Anxiety-free Remodeling Experience – Due to some structural limitations, our kitchen cabinetry had to be custom built. We chose New Creations because of 1) their business process model and warranties, 2) their flexibility in working with both our design and budget constraints, and 3) their many rave and recent reviews.

Every member of the NC Team was professional, flexible, creative, and prompt in communicating and resolving questions or challenges. Additionally, as experienced remodelers (not new construction) they appreciate architectural style versus popular trends, can anticipate potential issues in existing homes, and, blessedly, they respect that we 'live' here.

My husband and I were exceedingly pleased with how easy the entire process was, unlike our prior contractor experiences. Working with Troy, Greg, et al, we were able to smoothly coordinate third party tradesman work into the schedule, including my husband and I doing some work ourselves. The most stressful point was deciding on a paint color!

We are very happy with how the finished kitchen looks and functions, and that it was completed by the target date. We would recommend Roy and New Creations without hesitation.

6-Star Remodel Experience – Each associate of New Creations, from the ower Roy, with partners Troy and Greg, to the construction crew Polo and his helper Juan, truly cares about doing the best job possible and making the experience pleasant. They hire the best electricians, painters, plumbers, appliance installers in the business and coordinate their schedules so you don't have to worry about a thing. As a matter of fact, Roy's favoriate expression to me was "Don't worry...that's what you're paying me for." And with Roy Faust you get your money's worth. Not only would I recommend him to anyone looking to remodel, I'm recommending him to my MOTHER!

facelift for my old kitchen – I would recommend New Creations to anyone looking to understand all the options when facing a kitchen remodel. The design center was unique in that Roy could create a mock up with the finishes I had chosen- this was great for a person who debates endlessly between options and is not entirely confident in her ability to picture the finished product from a sample tile. New Creations really seperated themselves from other contractors I have used while remodeling with their superb degree of creativity, communication, and customer service. Our old kitchen looks better than I had dreamed at almost half of the quote I had recieved from a nationwide company. Thanks to Roy, Troy and the guys who have worked so hard to do the job they promised!

Kitchen Remodel – I am very pleased with my recent kitchen remodel by New Creations. From the initial consultation, through the selection process and until completion, I was impressed with the attention to detail and customer service.

During the selection process at the New Creations design center, Roy was very helpful, giving me insight when I was having difficulty with a decision.

If I ever had a concern or question, I received a prompt response AND follow through from Troy, the project manager.

Each and every tradesman involved in the remodel was professional, punctual, courteous and cleaned up at the end of the day. I would not hesitate to recommend New Creations to anyone embarking on a kitchen remodel.

My kitchen is AMAZING! – Roy, Troy and their team at New Creations did an amazing job on our complete kitchen remodel. They provided us with an accurate timeline and everyone to a man and woman were absolutely professional. The listened to our ideas and needs and the results are exactly what we were after. The craftsmanship on our cabinets, tile and counters is stellar. When I walk into my kitchen I just have to stand there and smile! I know there are a lot of great builders/contractors out there but these guys are the tops. They were always willing to go the extra mile to make sure we were 100% satisfied and we are.

We love our new kitchen and bathroom – New Creations completely remodeled our kitchen and bathroom this summer. It was no small job as plumbing, electrical and duct work had to be completely rerouted. The job was so major that it even required reframing part of the house between the upstairs and downstairs and relocating a drain in the bathroom. Wow, we didn’t even know things like this were possible.

Roy and his designer worked with us until we everything was perfect. With their experience they had the coolest ideas you could ever imagine. We went with all natural products and we now have the most beautiful kitchen and bathroom you have ever seen.

Everyone on Roy’s team meticulous and professional. They really cared about making us happy throughout the entire process.

We highly recommend Roy and his team at New Creations for any kitchen or bathroom job you may have. They have the necessary people and experience to handle any job no matter how large or small.