Reviews

Outstanding service and product and excellent follow through – The team at NC - Roy, Troy and Apollo - were outstanding from start to finish on our total kitchen redo. We started with an initial free consultation with Roy where we exchanged ideas of what we wanted and heard from Roy what the latest in kitchen design trends are. From initial concept, we quickly settled in what was possible given our kitchen configuration and budget. The NC design studio allows the viewing of various types of custom cabinets, granite and tile backsplash, which made the selection of materials seamless. We were given several hours of consult time with a designer at the studio that helped coordinate colors and textures and led to a beautiful, custom backsplash design. Within two weeks the remodeling started and was tracked with the NC project-specific schedule. Not only did this schedule specifically indicate what would be happening in all six phases of the project, but also described the decisions that were needed along the way in terms of product selection, where we needed to go and who we needed to talk to. The NC team provided coordination with the vendors and installers so that we only had to deal with them. At each step of the way, our project manager, Troy, was on site and ensured that the remodeling and installation was expertly performed. Apollo expertly installed the custom tile backsplash, which was somewhat complicated in pattern in design. In every construction project there are problems that arise and what I especially liked about NC was how they tackled the problems quickly and head on, even when it meant extra costs that they had to absorbed to resolve the issue. This is unheard of in this day and age in construction. Our kitchen remodel was not only stunning to look at, but represented a pleasant experience despite the obvious disruption to normal household life during the project. We would highly recommend NC to anyone who wants an outstanding kitchen remodel at a fair price.

Amazing results AND EXPERIENCE. Highly recommended! – As a first-time home remodeler, I was surprised at how emotional the whole experience can be. You're handling countless deadline-driven decisions, surprises, expenses and strangers in your home. Yet somehow, thanks to the great planning and communication of Roy and Troy at NC, I can genuinely say that I did not stress out one bit. Not only do they offer a stellar service--my kitchen is stunning--at a very reasonable price, but they bring a whole lot more to the table. They are genuine, creative, trustworthy people who are passionate about what they do, and are deeply committed to the homeowner's positive experience. Every question or concern I had was addressed completely and in a timely manner. Every potential setback was met with problem solving and positivity. I cannot recommend them more enthusiastically!

Committed to customer service & satisfaction - highly recommend! – Roy, Troy & their team exceeded our expectations, from start to finish! Beginning with our initial meetings to get our estimate and carrying through the entire project, Roy and his team were a pleasure to work with. They continuously strived to ensure we were 100% satisfied with every detail. The New Creations team was trustworthy - which was essential for our kitchen remodel, given that there was no way my husband or I could be present at all times. The quality of the workmanship provided by Greg and Appolo was superior. To top it off, Troy and team always ensured our kitchen was cleaned up at the end of each day. Our project was completed on time and ultimately with less disruption than we anticipated for this type of project. We couldn't be happier! Thank you New Creations for giving us our dream kitchen at an affordable price!

New Creations - a company you can count on! Even well managed businesses will experience glitches relative to labor and suppliers from time to time. As a business consultant I am quite aware that the true caliber and ethics of a business & their staff become crystal clear when they face difficult times, not when all is going according to plan. Ours was a project that encountered a few delays and stumbling blocks, yet, Roy remained focused and dedicated, doing his very best and honoring each and every commitment. If one is looking for a kitchen remodeling company that truly delivers a beautiful end product and that does not play games with pricing, then they would be well served to consider New Creations. We love our new kitchen!

New Creations Custom Kitchen Remodeling – Our experience with Roy and his crew was excellent. From the initial stages of developing a plan and bidding all the way through completion, this team did exactly what they said they would. Roy's coaching and suggestions helped us make the right decisions on all aspects of the project. Last minute changes were taken in stride and dealt with professionally. The quality of the cabinet and granite work exceeded our expectations. The craftsmen made every effort to disrupt our home as little as possible and were a pleasure to work with. The job was completed on time, on budget and met all our expectations.

John & Beatrice Deurwaarder

Top Notch Project Management! – Roy and Lewis were on top of everything, and made sure each day what would be happening and when. Our kitchen remodel went very smooth - exactly on time and budget. All workmanship was very good. When we noticed one small problem with the trim, they came right out and fixed it - after they had already been paid in full! These guys genuinely care about the customer experience - something that's rarely seen these days. They are worth every penny!

- Howard and Suzanne Eland

New Creations Custom Kitchen Remodeling – The recent remodel of our kitchen was a refreshing experience. Roy Faust and his team are extremely talented and knowledgeable in their fields. Roy or his associate Luis communicated with us every step of the way, and even stopped by during construction phases. All of the men that were in our home were nothing but extremely respectful to myself (and all my questions, ) my two small children (who sat and watched the entire process,) and to my home. After the work was done, there were a few small tweaks that needed to be made. Although my husband and I had been completely impressed by the work ethic to that point, we were blown away that final payment would not be accepted until the kitchen was 100% finished, to our satisfaction. We love our kitchen, and will recommend New Creations to anyone who is interested in a kitchen remodel.

New Creations Kitchen Remodeling – New Creations recently installed granite countertops in our kitchen and several surrounding areas.

Roy Faust and his team were great to work with. We were especially impressed with Neil, the gentleman who installed a tile backsplash over the cook top. The results were fantastic.

Roy is a very honest and ethical young man. We know Roy comes from a good background. His father

and brother have done work for us for many years.

One thing that truly impresses us is the fact that he does what he promises and more.

We would certainly not hesitate to recommend his companay to any of our friends.

Ron and Carole Mullen

A+++ – We started with a very outdated, 70s kitchen that I really was expecting to have to gut. Not something I was looking forward to as I knew our budget couldn't afford it. In walks Roy with great ideas, great materials & voila!

Roy & crew were very professional, communicated openly & were mainly concerned that our wants/needs were met. That's is hard to find in any business these days, not to mention remodeling.

Thanks to New Creations for making our kitchen truly the heart of our home.

Over the Top Service, Quality and Satisfaction – We hired New Creations to remodeled our kitchen (new cabinets, new granite countertops and new tile backsplash). The results are absolutely incredible, the kitchen looks even better than we had imagined it would. Things that put New Creations over the top: We were always able to reach Roy when we had a question, everything they said they would do - they did - plus more, all items were delivered at the exact time they were promised, Roy provided valuable input when we had design questions, his staff was very attentive, knowledgable and easy to work with We highly recommend Roy and New Creations!